Verification

• How do I verify my account?
• What documents can I use to verify my date of birth?
• What documents can I use to verify my address?
• Uploading documents for verification
• Biometric Verification

Updating Details

• How do I update my account details?
• My name has changed, how do I update this?
• My date of birth is incorrect, how do I update this?
• How do I update my address?
• My payment method has changed, how do I update this?

Logging in

• I've forgotten my login details
• Why can't I log in?
• Changing your password
• Auto login
• My Touch ID/fingerprint isn't working

General

• How to add Virgin Bet to your address book
• How do I unsubscribe from marketing content?
• Why am I getting messages when I'm not a customer?
• Virgin Bet/Virgin Games split

Closure

• How do I close my account?
• How do I reopen my account?
• Why is my account closed?

History

• How do I check my reward history?
• How do I check my betting history?