My name has changed, how do I update this? In order to update your name to reflect a change of name due to marriage, a Deed Poll, or another legal process, please email our KYC team at id@virginbet.com.In your email, please include a request for the change along with a copy of your ID and the relevant legal documentation.Once received, we’ll review the documents, updated your account name and get back to you within 24 hours. For details on how to send documents to us, click here.If you need any further assistance, please see our contact details here. Related articles How do I submit documents for account verification? How do I update my address? Virgin Bet FIVES How do I close my account? How long will my card details be stored?