How do I make sure I receive emails from Virgin Bet? To ensure you don’t miss important emails from us, we recommend adding our email address to your contacts or safe senders list. Below are instructions for common email providers: Apple Mail In Training Mode, emails will appear in the inbox highlighted in brown In Automatic Mode, emails identified as junk will be sent to your Junk folder To move an email from Junk to your Inbox: Open the message Tap the Folder icon Select Inbox Gmail If our emails go to Spam: Open the email Click the three dots (next to the reply button) Select Add [Sender] to Contacts list To manually add our email to your contacts: Click Gmail > Contacts Click the + (Add Contact) icon Enter Virgin Bet and our email address Click Save ❗ Note: Our emails may appear in your Promotions tab instead of your main inbox. Outlook / Hotmail If you haven't received an email from us yet: Click the gear icon > View all Outlook settings Select Mail > Junk email Under Safe senders and domains, click + Add Type VirginBet.com and press Enter Click Save If our email went to Junk: Open the email Click Not Junk at the top Mozilla Thunderbird Right-click our email address in a received message Select Add to Address Book If you haven't received an email yet, you can manually add Virgin Bet to your contacts Windows Mail Go to Tools > Junk Email Options Click the Safe Senders tab Click Add Add Virgin Bet to your safe senders list ❗ Tip: Enable “Automatically add people I email to the safe senders list” for better filtering.If a message was marked as junk:Open the message and click 'Not Junk' to move it to your inbox. Yahoo! Mail (Ymail) Yahoo does not support adding an entire domain. Instead, add individual email addresses: Go to the Addresses tab Click Add Contact Enter Virgin Bet and our email address Click Save Still not receiving our emails? Make sure to check your Spam, Promotions, or Junk folders and mark our emails as Not Spam if needed. This helps train your email provider to deliver future messages to your inbox. If you need any further assistance, please see our contact details here. Related articles Contact us How do I use the Auto Login feature on mobile? I've forgotten my login details Daily Free Game Why can't I log in?