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Banking
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Banking
Deposits
How do I make a deposit?
I've not made a deposit yet. How do I do this?
How do I switch payment methods, or add a new one?
How do I check my deposit history?
Minimum and maximum deposit amounts
Do you apply fees to deposits?
Withdrawals
How long will my withdrawal take?
Bank Holiday withdrawals
How do I make a withdrawal?
How do I check my withdrawal history?
Can I cancel my withdrawal?
Minimum and maximum withdrawal amounts
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Payment Method
Payment methods
How do I add a new payment method?
When can I change my payment method?
I've not been able to register a payment method, what should I do?
How do I update my payment details?
Can you remove my payment details?
Payment Issues
Why is my deposit not showing on my account?
Why can't I deposit?
I’m not sure if I made the deposits in question. What should I do?
Why can't I make a withdrawal?
Why haven't I received my withdrawal?
Why did my withdrawal fail?
See all 7 articles
General
How will my stored card details be used?
How long will card details be stored?
Can I use a payment method in someone else's name?
Fraudulent activity
Credit cards