Deposits

• Popular Deposit Questions
• More Information on Storing Card Details

Withdrawals

• Popular Withdrawal Questions
• Net Deposits & Closed Loop System
• How long will my withdrawal take?

Payment Method

• Payment Methods
• How do I add a new payment method?
• When can I change my payment method?
• I’m unable to register a payment method - what should I do?
• How do I update my payment details?
• Can you remove my payment details?

Payment Issues

• Why is my deposit not showing on my account?
• My Card Has Been Lost or Stolen
• Why can't I make a deposit?
• I’m not sure if I made the deposits in question. What should I do?
• Why can't I make a withdrawal?
• Why haven't I received my withdrawal?

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General

• How will my stored card details be used?
• How long will my card details be stored?
• Can I use a payment method in someone else's name?
• Fraudulent Activity