Loss Limits are designed to help keep our customers safe. As proud advocates of responsible gambling, we are always happy to discuss your account in detail to help determine the most appropriate controls to be applied. 

Once set, loss limits cannot be removed, as they are an important safeguard to support responsible play. 

If you believe you can afford to spend more than your current loss limit allows, you may contact our support team at any time on 0808 169 9552 to discuss this further and undergo an affordability assessment. Any changes will be considered carefully and in line with our responsible gambling obligations.