Loss Limits take into consideration the activity on an account over a calendar day, week, or month.

They monitor the overall level of losses on an account. When calculating losses, withdrawals are taken into account to reflect a customer’s net position over the relevant period.

Once a player's losses reach a certain level, the Loss Limit will prevent further bets from being placed in order to reduce the risk of additional losses.

You are not able to adjust or remove a Loss Limit yourself.

If you feel you can afford to spend more than your current Loss Limit allows, you can contact our trained staff at any time on 0808 169 9552 to discuss your situation and undergo an affordability assessment.