Mega Box How do I get my mystery box once I qualify?You will see a pop-up notification on your screen. You must accept the reward through this pop-up by 23:59 on the day you qualify.When will the mystery box appear in my account?It usually arrives within 2 hours, but please allow a technical buffer of up to 72 hours for it to credit.Where do I go to play the game?Once credited, log in and go to the "Rewards" or "Hub" section of your account. Clicking the option to play will launch the mini-game.How do I play and win?You will see three boxes on your screen. Pick one. If your chosen box contains a prize, your cash amount will be revealed on the screen.Am I guaranteed to win a prize?No. There is no guarantee that your chosen box will contain a reward, so it is entirely possible to select an empty box.How long do I have to play the game?You have 24 hours to play the mini-game once it appears in your account. If you do not use it within this time, the gameplay will expire and disappear.How many times can I do this? You can only participate in this specific offer once during the promotional period.If you need any further assistance, please see our contact details here. Related articles Contact us How do I check my reward history? Opt In Required Welcome Offer Promotion Monthly Special Game