Welcome Offer Promotion Where can I find details of the Welcome Offer? If you're a new customer with us firstly, welcome to Virgin Bet!New customers yet to take advantage of our welcome offer can find details on how to qualify and claim the offer via our Home Page. Open the app or load www.virginbet.com from a browser and scroll down to the bottom of the page. Here you'll find the terms around our current welcome offers. I saw a different Welcome Offer not on your home page If you've seen a different offer anywhere else, then we'd encourage you to contact our customer support team who will be happy to check your eligibility. For more details on how to get in touch, please go to this handy Contact Us FAQ here. Are there bonuses for existing customers? You'll be pleased to know that we reward our customers with a wide selection of promotions to take part in. We also have a selection of free-to-play games to take part in where you can have a chance to earn free spins and cash! For more information, check out our Promotions page here. Deposit Exclusions If you want to participate in our welcome offer(s), please take a look at the deposit exclusion below to make sure that your deposit allows you to qualify for the offer. The deposits made via (i) Pre-paid credit cards; (ii) disposable, virtual cards and/or pre-paid debit cards; and/or (iii) debit cards where we cannot identify the type of card used or bank or financial institution that issued the card, will not qualify for this Welcome Offer. If you need any further assistance, please see our contact details here. Related articles Contact us Virgin Bet FIVES Daily Free Game Virgin Bet Bonus Rules How do I check my reward history?