I cannot speak on the phone, what should I do? I cannot speak on the phone, what should I do? We may be able to arrange for a conversation to take place via live chat. Please contact customer support to arrange a time and date to speak to the player protection team. If you need assistance, please click here to see our contact details. Related articles Contact us What are Spending Controls? I don’t want a spending limit... can it be removed? Who sets the spending controls? Why have you let me deposit but not allowed me to bet?