I cannot speak on the phone, what should I do? We may be able to arrange for a conversation to take place via live chat. Please contact customer support to arrange a time and date to speak to the player protection team. If you need any further assistance, please see our contact details here. Related articles Contact us I don’t want a spending limit... can it be removed? What are Spending Controls? Why have you let me deposit but not allowed me to bet? Who sets the spending controls?