How does the spending control feature work? Spending Controls take into consideration the activity on an account over a calendar day, week, or month. They monitor the overall level of losses on an account. When calculating losses, withdrawals are taken into account to reflect a customer’s net position over the relevant period. Once a player's losses reach a certain level, Spending Controls will prevent further bets from being placed in order to reduce the risk of additional losses. You are not able to adjust or remove a spend control yourself. If you feel you can afford to spend more than your current spending control allows, you can contact our trained staff at any time on 0808 169 9552 to discuss your situation and undergo an affordability assessment. If you need any further assistance, please see our contact details here. Related articles What are Spending Controls? I don’t want a spending limit... can it be removed? Contact us Who sets the spending controls? Why have you let me deposit but not allowed me to bet?