A fundamental part of our licensing obligations is to conduct know your customer (KYC) and anti-money laundering checks on all our customers. Due to this, we cannot accept registrations or process payments and/or service customer accounts outside of the UK.
I have a non-UK issued bank card but reside in the UK. Can I still bet with you?
Non-UK cards are blocked from being used on the site. If you reside in the UK, you’ll be able to deposit by registering a UK-issued payment method.
I’m a UK citizen living outside the UK. Can I still bet with you?
We don’t offer a service to anyone who isn't physically present in the UK, regardless of their citizenship and/or the issuing country of your registered payment method.
Can I deposit when outside the UK on holiday/business trips using my UK card?
No, you must be physically located within the UK while betting or depositing.
If you need assistance, please email full details of your query to support@virginbet.com. You can also use our live chat service by clicking here or give us a call on 0808 169 7700.
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