If you attempt to register or access any account within our network while a self‑exclusion agreement is in place, we reserve the right to close such accounts, void any winnings, and withhold any deposits made. Refunds will not be issued for stakes that have been lost, as doing so could unintentionally encourage further gambling and would undermine the purpose of self‑exclusion.

It is the customer’s responsibility to ensure that all personal details provided to us, including but not limited to name, date of birth, address, and contact information, are accurate and consistent across all accounts. This information is relied upon to ensure that self‑exclusion measures are applied effectively across our network.

The effectiveness of the self‑exclusion facility relies to a significant extent on the customer’s commitment to managing their own behaviour and refraining from attempting to access gambling services during the exclusion period.