How do I set a self-exclusion? You can request to close or self-exclude your account at any time by contacting us, or by going to Safer Gambling > Self exclusion and then selecting the timeframe that you'd prefer. Alternatively, click here If you'd prefer to contact us to exclude your account, please ensure you quote the reference 'Self-exclusion' in all correspondence to ensure your account is closed for the correct reason. You can email support@virginbet.com or use our live chat service. If you submit your request via email, you can also add a cool-off to your account to lock yourself out immediately while the self-exclusion is applied. Go to Safer gambling > Cool off to select a cool-off period. If you need any further assistance, please see our contact details here. Related articles How can I close my Virgin Bet account? Contact us - Virgin Bet UK Can I reopen an account after a self-exclusion? What's a Self-Exclusion? What happens to my account after I've set a self-exclusion?