Why is my bet settled as lost when my team won?
If you have bet on the outright winner of the match, then your bet will be settled at the end of regular time as per our rules on Football betting which state:
"All match markets are based on the result at the end of regular time. This includes any added injury or stoppage time but does not include any extra-time, or additional time allocated for a penalty shootout or a golden goal."
Example: Your bet was for Italy to beat Austria in the last 16 of Euro 2020. The score at the end of regular time was 0-0. Italy went on to win 2-1 after overtime however, for settlement purposes, the bet would be lost as the game was a draw at the end of regular time.
All special markets are also settled on regular time as per the above rule unless otherwise stated.
Example: You bet on over 6 goals across 2 games. The number of goals scored after regular time was 4 however, the number of goals after overtime was 6. Therefore the bet would be settled as lost as again, we settle on regular time and not overtime.