Payment methods registered on your Virgin Bet account must be in your name.
Accounts using payment methods in other people's names could be restricted or closed. We're entitled to assume you're using your own payment method to fund your account and we accept no liability to any third party whose method of payment you may have used.
If you need assistance, please email full details of your query to support@virginbet.com. You can also use our live chat service by clicking here or give us a call on 0808 169 7700.
Should you prefer to use social media, tweet @VirginBetHelp.