Contact us now on 0808 169 9552 

It can occur that you unexpectedly can’t place casino or sport wagers, when you try to place a bet, you get the following message: 

“Placing bets is temporary restricted until we can discuss your account with you.” 

This means that a temporary restriction has been placed on your account by our Player Protection Team. This is a precautionary procedure to support our members until our team can speak to you over the telephone and check everything is alright, this could be for a number of reasons around the subject of safer gambling. 

Once contacted, our team will review this restriction on your account.