Temporary wager restriction? Contact us now on 0808 169 9552 If you find that you’re unable to place casino or sports bets and see the message: “Wagering is temporarily restricted until we are able to complete a short call with you.” This means a temporary restriction has been applied to your account by our Player Protection Team. It’s a precautionary step designed to ensure your safety and support you, while we arrange a call to discuss your account and confirm everything is okay. The restriction may be related to several safer gambling practices. Once we speak with you, our team will review the restriction on your account. If you need any further assistance, please see our contact details here. Related articles What are Spending Controls? Why have you let me deposit but not allowed me to bet? Restricting and monitoring access Knowing your limits Welcome Offer Promotion