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If you find that you’re unable to place casino or sports bets and see the message:

“Wagering is temporarily restricted until we are able to complete a short call with you.”

This means a temporary restriction has been applied to your account by our Player Protection Team. It’s a precautionary step designed to ensure your safety and support you, while we arrange a call to discuss your account and confirm everything is okay. The restriction may be related to a number of safer gambling practices. 

Once we speak with you, our team will review the restriction on your account.