Incomplete/Broken Game If you have an incomplete or broken game in your account then this will be shown in your Casino History as Status: Incomplete. Most incomplete games can be resumed by returning to the game where the bet was placed. When you go back into the game, the system will automatically take you back to where you were and to finish the game. If you need any further assistance, please see our contact details here. Related articles Contact us - Virgin Bet UK What happens if I'm disconnected from the game before it's finished? Where do I see my game history? How do I know if I've got a winning combination? Daily Free Game