Will GAMSTOP close accounts I already have or just new ones? Will GAMSTOP close accounts I already have or just new ones? Any accounts you attempt to access matching the details you’ve provided to GAMSTOP will be self-excluded. If you create new accounts after registering, they’ll be excluded as well. If you need additional assistance, please email full details of your query to support@virginbet.com. You can also use our live chat service by clicking here. Related articles How do I close my account? Can I reopen an account once it’s self-excluded via GAMSTOP? Does this replace the normal self-exclusion option on a gambling site? When can I change my payment method? I’m already self-excluded, will you pass my details to GAMSTOP?