What can I do if I think my bet has been settled incorrectly?
To avoid issues such as this, we advise you to follow the steps detailed below:
- Before placing your bet, please check you’re fully aware of the bet and how it is to be settled.
- Check our rules in relation to the bet you've placed.
- Check your settlement against the official governing body of the sport you've bet on.
- If you're still unhappy with settlement, contact us directly by clicking the chat ICON at the bottom left of the page.
What happens if a bet is settled incorrectly?
If we discover a discrepancy within one of the third-party data feeds providing our settlement information, we will always look to verify this against the official governing body of the sport in question.
If there is a case for us to resettle bets or amend bet settlement, we will always do so as standard without you having to contact us.
Why is information displayed on LiveScore different to how my bet has been settled on LiveScore Bet?
LiveScore and LiveScore Bet both contain data from multiple third-party data suppliers across our range of sports and events. Sometimes there can be discrepancies within these feeds.
There are also different legal and contractual reasons as to why we cannot show data from the same providers in our scores products as we can in real-money betting products.