Why is my deposit not showing on my account? 17 March 2020 17:14 Updated If you've made a deposit and it's not showing on your account, please contact us. Email full details of your query to email@example.com, jump on live chat here or give us a call on 0808 169 7700. Related articles Payment methods Minimum and maximum deposit amounts Why haven't I received my withdrawal? How do I check my deposit history? How do I make a deposit?