To change your address we’ll require an image of a utility bill (electricity, council tax, phone or another service linked to your address) or a bank statement. Please note that any bill used for identification purposes must be dated within the last three months.
Your picture should clearly display the the following details:
- Full name
- Letterhead/address of the company issuing the bill
- Date (within the last three months)
- You can also take a screenshot of an online bank statement
Once received, we'll get back to you within 48 hours.
If you need assistance, please click here to see our contact details.
Should you prefer to use social media, tweet @VirginBetHelp.