What are Spending Controls? What are Spending Controls? Spending Controls are a mechanism which controls a players level of loss. Should you receive a message stating ‘Sorry, your bet was unsuccessful’ and that 'We couldn't place that bet due to your spend controls' when betting on sports or casino games, this means that you are approaching the limit applied to your account. Why is that? Responsible gambling is very important to us and we always want our customers to be comfortable with the amount of money they spend. As a result, you may find you occasionally hit an internal limit preventing you from placing further wagers. If you feel you can afford to spend more than your current spending control allows you to, you can contact on 0808 169 9552 to have a conversation and have your affordability assessed. If you need assistance, please click here to see our contact details. Related articles What's available to you What is the minimum/maximum stake? Why can't I deposit? Welcome offer promotion Virgin Bet compliance