To watch a live stream, simply log into your account and ensure you have a positive balance of 1p or more. The live stream icon will be visible in the top-right corner of the screen once you selected an event. If you’re unable to view the stream, please check your device’s troubleshooting tips.
You may find that updating your device’s operating system to the most recent version will solve the problem.
For more info, check out the ‘Which devices are supported?’ section of our FAQs here.
If you need assistance, please click here to see our contact details.
Should you prefer to use social media, tweet @VirginBetHelp.