We never charge a fee for a withdrawal — and this applies to all payment methods offered. But please note that some credit card providers may charge one. This is out of our hands and any fee applied goes to the provider.
How can I check if my credit card provider applies a fee?
We cannot see this information, so you’d need to check if your card provider charges fees for this type of account action. This information can generally be found in the T&Cs of your agreement with the provider.
If a fee is taken, can I get a refund?
As we don’t apply fees, we’re unable to refund any charges you may encounter. Should you require further assistance, please contact your card provider.
If you need assistance, please email full details of your query to support@virginbet.com. You can also use our live chat service by clicking here or give us a call on 0808 169 7700.
Should you prefer to use social media, tweet @VirginBetHelp.