We never charge a fee for a withdrawal — and this applies to all payment methods offered. But please note that some credit card providers may charge one. This is out of our hands and any fee applied goes to the provider.

How can I check if my credit card provider applies a fee?

We cannot see this information, so you’d need to check if your card provider charges fees for this type of account action. This information can generally be found in the T&Cs of your agreement with the provider.

If a fee is taken, can I get a refund?

As we don’t apply fees, we’re unable to refund any charges you may encounter. Should you require further assistance, please contact your card provider.

If you need assistance, please click here to see our contact details.