Responsible gambling is very important to us as we always want our customers to be comfortable with the amount of time and money they spend betting. Setting deposit limits can help with this.
How do I set a deposit limit?
You can set a daily, weekly or monthly deposit limit by going to More > Responsible gambling > Deposit limits.
A deposit limit is the maximum you would be able to deposit during the selected time period, so you can still decide to deposit less if you want to. As there's no 'subscription', you're never locked in to spending a particular amount of money.
How do I increase the amount of my deposit limit?
You can request to increase your limit to a higher amount at any time. However, the increase will only be implemented 24 hours after the request is made and you will need to confirm the new limit on the ‘Deposit limits’ page before depositing again once the 24 hour period has passed.
Here is a handy breakdown below
- Visit the limits page to request the increase
- Wait 24 hours
- Visit the limits page to accept the increase
Navigate via More > Responsible gambling > Deposit limits and scroll to the bottom of the page to accept or decline the new limit.
How do I decrease a deposit limit to a smaller amount?
If you decide you would like to deposit less money at the same frequency, or you want to deposit less frequently, this change will take effect immediately.
When can I next deposit?
A daily deposit limit resets at time you set it. Weekly and monthly run on a rolling basis starting from the date set. For example, if you set your daily deposit limit at 13:02, you can deposit again at 13:02 the following day.
How long does a deposit limit last?
A deposit limit will run continuously unless you choose to change or remove it.
What does a deposit limit do?
It restricts how much money you can put into your account in a selected period. This means you are always in control of your money. For example, if you select £100 a week, once you have deposited £100 you will not be able to deposit again until the following week.
How do I change my deposit limit?
Access the responsible gambling section of your account by selecting More > Responsible gambling > Deposit limits to choose a new amount or time period. Once set, the confirmation page will let you know when any changes will take effect.
What happens if I change the frequency of my deposit limit?
If you decide to deposit the same amount of money less frequently, this change takes effect immediately.
For any request to increase the frequency, you will have a 24-hour cool-off period and would then need to confirm the limit on the ‘Deposit limits’ page before depositing again.