When you make a deposit, we never charge a fee — and this applies to all payment methods offered.

Can I get a refund if a fee is taken?

As any fee taken by your provider is out of our control. we're unable to refund any charges. For further advice, we recommend you speak directly with your card provider. But we're always happy to provide you with any information required to help when contacting them, such as your deposit history. If you'd like to view this yourself, navigate via More > History > Transaction history.

If you need assistance, please click here to see our contact details.